You can check HERE in which countries we ship orders, in addition to costs and delivery times.<\/p>\n
We are at your disposal through these channels:<\/p>\n
– By WhatsApp at 615 043 665. From the Checkout <\/strong> (CHECKOUT) page you can insert the discount code in the field \u00abDo you have a coupon? Click here to enter your code\u00bb. <\/em> You will be asked for the coupon name and click on the button \u00abapply coupon\u00bb <\/em>.<\/p>\n * Remember that promo codes are not cumulative with other promos and they are valid only for single use.<\/em><\/p>\n We are sorry that the item you want is out of stock. We work with small collections and limited stocks, so it is possible that the product you want can\u2019t be replenished.<\/p>\n If you need to know if a product will be back, we recommend you send an email to shop@paradisedesignstore.com<\/a> or contact us via the online chat on the website. We will respond to your query as soon as possible.<\/p>\n Products with the COMING SOON tag will arrive in the next few days.<\/p>\n In our store online you can\u2019t request gift vouchers.<\/p>\n Of course, if you place an online order for present, we recommend you indicate it as COMMENTS of the order when you complete the purchase. We will send you the invoice by email and we will hide the prices of all items.<\/p>\n In all product pages you will find some tips on how the size of each item is, and also its measures.<\/p>\n If even then you have doubts about sizes or you need us to measure any item, we recommend you contact us via the online chat on the website or send us an email to shop@paradisedesignstore.com<\/a> indicating the name or the reference of the item and we will help you as much as we can.<\/p>\n We will respond to your query as soon as possible.<\/p>\n The customer service hours are from Monday to Friday from 9h to 18h. No, you can place and order as registered user or as guest.<\/p>\n Register on PARADISE DESIGN STORE and enjoy all the benefits:<\/p>\n – Check your orders and their status at any time.<\/p>\n – Change addresses, emails and other details.<\/p>\n – Enjoy special discounts and promotions.<\/p>\n – Check your previous orders or print the return forms (request the return of your order quickly).<\/p>\n – Subscribe to the notices of availability of the products that will arrive soon.<\/p>\n – Do your\u00a0Wishlist<\/strong>\u00a0and save it. Come back to it when you are ready to place an order.<\/p>\n It is very simple!\u00a0You have to select the\u00a0\u201cMy account\u201d<\/strong>\u00a0section at the top right of the website and click\u00a0\u201cCreate an account\u201d<\/strong>.<\/p>\n You will have to enter your personal details (name, address, phone number\u2026) and accept the data processing. Then, we will send you an email with which you will have to confirm your account.<\/p>\n You only have to click on\u00a0\u201cMy account\u201d<\/strong>,\u00a0then LOGIN. You have to introduce your email and password \u00a0by clicking on LOGIN icon that you can find on top right part of the website.<\/p>\n You have to log into your account and select\u00a0\u201cMy personal information\u201d<\/strong>. In this section you can change your name, your email, or your birth date.<\/p>\n If you want to change the billing or shipping address, you have to click on\u00a0\u201cMy addresses\u201d<\/strong>.<\/p>\n You can access to your favorites through\u00a0<\/strong>\u201cMy account\u201d>> \u201cMy Wishlist\u201d.<\/strong><\/p>\n In this section you can change the list or buy the selection. We don\u2019t reserve the products, but they are recorded for later.<\/p>\n Did you forget your password?\u00a0Don\u2019t worry!<\/p>\n You have to click on\u00a0\u201cForgot your password?\u201d<\/strong>\u00a0and insert your email.<\/p>\n Then, you will receive and email to restore it.<\/p>\n It\u2019s very easy!<\/p>\n You have to log into your account and select\u00a0\u201cMy access information\u201d<\/strong>\u00a0Then you have to insert the current password, the new one and click on\u00a0\u201cNEXT\u201d<\/strong>.<\/p>\n Yes, you can delete it selecting\u00a0\u201cMy account information >> Delete account\u201d<\/strong>. Please note that this action can\u2019t be undone and you will lose your order history, your favorite items and the gift vouchers related to your account.<\/p>\n It\u2019s possible to cancel an order as long as the parcel is not prepared. You can request the cancellation by WhatsApp or via\u00a0email to\u00a0shop@paradisedesignstore.com<\/a><\/u><\/p>\n We recommend you the first option to get an answer as soon as possible.<\/p>\n If the order has left our logistics warehouse, we can\u2019t process the order cancellation. You will have to make a return when you receive it.\u00a0We are sorry!<\/p>\n You will see that the process is very easy, and if you need help you only have to contact us:<\/p>\n \n \n \n \n If you have some promo code, remember to insert it and validate it at\u00a0first step<\/strong>.<\/strong><\/p>\n \n \n \n Click on this\u00a0LINK<\/u>\u00a0and complete the requested information. Once you are subscribed, we will send you the latest news and trends of the store.<\/p>\n First you will receive an email where you have to confirm the subscription. Then you will receive another email with the welcome code. Of course, keep in mind that it is not immediate, it may take a few minutes between these two emails, but it will arrive!<\/p>\n When you sign up, you get a\u00a015% discount in your first order,<\/strong>\u00a0but remember that this promo has an expiration date!<\/p>\n *We recommend you check the spam or promo folders.\u00a0<\/em><\/p>\n Yes, you can unsubscribe from our newsletter in any of the newsletters received. At the bottom, clicking on: \u201cUNSUSBSCRIBE, THANKS\u201d<\/p>\n For sure!\u00a0In the step 2 of the purchasing process (Personal Information), under the billing address, you will have to check the box if you want to receive the invoice and fill the information.<\/p>\n If you have any problem, we recommend you contact us by email: \u00a0shop@paradisedesignstore.com<\/a><\/u>. We will answer as soon as possible.<\/p>\n The customer service hours are from Monday to Friday from 9h to 18h.<\/p>\n
\n– Sending an email to shop@paradisedesignstore.com<\/a>
\n– By the online chat on our website, where you will be attended by one of our agents. If none available, you can send a form HERE<\/a>.
\n– Through our social media: Instagram or Facebook.<\/p>\n3. Where can I insert a promo code?<\/h3>\n
4. Out of stock products are replenished?<\/h3>\n
5. When will the \u00abComing son\u00bb products arrive?<\/h3>\n
6. Can I request a gift voucher?<\/h3>\n
7. How do I know what is my size?<\/h3>\n
\nEn cada ficha de producto encontrar\u00e1s algunos consejos de c\u00f3mo talla cada art\u00edculo, as\u00ed como sus medidas.<\/p>\nMy Account<\/h2>\n
1. Do I have to create an account to shop online?<\/strong><\/h3>\n
2. How can I create an account on PARADISE DESIGN STORE?<\/strong><\/h3>\n
3. How can I Access my account?<\/strong><\/h3>\n
4. How can I edit my information?<\/strong><\/h3>\n
5. How can I access \u201cMy Wishlist\u201d?<\/strong><\/h3>\n
6. \u00bfHow can I restore my password?<\/strong><\/h3>\n
7. How can I change my password?<\/strong><\/h3>\n
8. It\u2019s possible to delete my account?<\/strong><\/h3>\n
9. How can I cancel an order?<\/strong><\/h3>\n
10. How can I make an online purchase?<\/strong><\/h3>\n
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11. How can I receive the newsletter?<\/strong><\/h3>\n
12. Can I unsubscribe from the newsletter?<\/strong><\/h3>\n
13. can I request and invoice?<\/strong><\/h3>\n
14. Can I place an order by phone?<\/strong><\/h3>\n